01 /Tag — Voice Ai
Research tagged Voice Ai.
5 entries in this topic.
- 01NoteToday
Before you buy an AI receptionist, audit 7 days of missed calls
Use one week of your own call history to decide whether after-hours or overflow call coverage is worth testing—without relying on generic revenue claims.
- 02NoteToday
Your voice agent understood the call. Did it capture the customer?
Names, emails, phone numbers, and addresses are easy to hear incorrectly and expensive to save incorrectly. Here is how I would test customer-detail capture before a voice agent takes real calls.
- 03NoteToday
When can an AI receptionist safely say 'you're booked'?
A calendar timeout can leave a booking in an uncertain state. Here is how I would test confirmations, retries, and dispatch handoffs before an AI receptionist takes real calls.
- 04NoteSeptember 6, 2026 (1d ago)
What to test before an HVAC voice agent takes real calls
A practical pilot checklist: service-area checks, uncertain scheduling, human handoff, failure handling, and the records dispatch actually needs.
- 05ThesisMay 20, 2026 (3mo ago)
Voice context is a timing problem
Long voice calls slow down for a familiar reason: too much history, not enough context window. The usual advice is to summarize the old turns. That assumes you have time to run the summary. In voice, you don't. The fix isn't a better summary. It's deciding when the summary runs.